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Privacy Policy

Drip It Up LLC (“Bioxcel Health”, “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.dripmiamihealth.com/) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Any other information you voluntarily provide

1.2 Usage Data: We collect information about how you interact with our website and services. This may include:

  • IP address

  • Browser type

  • Operating system

  • Referring website

  • Pages visited

  • Time and date of visits

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services

  • To process transactions and manage your account

  • To communicate with you about our services, promotions, and updates

  • To improve our website and services

  • To respond to your inquiries and provide customer support

  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing services, such as payment processors and email service providers. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their functions.

  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access, correct, or update your personal information. You may contact us to request changes to your information.

5.2 Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. However, you may still receive transactional communications related to your use of our services.

5.3 Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our Contact Us page. We will attempt to respond to your questions or concerns promptly after we receive them.

Thank you for choosing Bioxcel Health. We are committed to safeguarding your personal information and providing a secure experience.

Hear From Our Clients

inaki usan
Drip Miami is fast, reliable and professional. Sofia made my protocol process as fast and easy as possible, and was able to feel and see results after a couple weeks. Highly recommend
Kristyn Fernandez
The best concierge IV service in Miami. Sofia was so responsive and eager to help me get better. The team was very knowledgeable and made sure i received just what i needed to immediately feel better. My nurse was Marbella and she was amazing! Didn’t feel a thing and wanted me to feel as comfortable as possible during my session. Will definitely use them again soon!
Luis Enrique Garcia (Lu33miami)
I recently had the pleasure of using Drip Miami and I must say, the experience exceeded my expectations. From the very beginning, the team demonstrated exceptional professionalism and a genuine commitment to delivering quality results. The nurse kept me informed at every stage and were always available to address any questions or concerns I had. I highly recommend Drip Miami to anyone looking for top-notch IV service. I look forward to working with them again in the future. Thank you, Drip Miami, for a job well done!
Lyda M. Baro
I’ve been a patient/client of Drip Miami since September of last year. Sofia is extremely knowledgeable, professional and truly caring. Her bedside manner and follow up practices have always made me feel special. The customized protocols that she and her medical director prescribed for me have enabled me to meet my goals and that is something that I truly value and trust. Her customer service is exceptional from making it easy to reorder products last minute to accommodating her clients’ busy schedules, Drip Miami goes that extra mile to meet and exceed expectations.
Reiner Perez
Drip Miami saved me life! I was feeling sluggish prior to an important presentation and within an hour I had an IV that gave me life. The ease of having someone arrive at my home and the level of service service was exceptional. Sofia took her time and explained everything in detail. She was amazing. I fully recommend Drip Miami.
aliette cordero
I had a great experience with Drip Miami. The one on one care and professionalism was key for me. They even followed up with me to see how I felt. I will definitely use Drip Miami again for all my IV’s.
Lauren Healy
12/10 experience! ✅✅✅ Sof & team were IT! finding good Iv companies that support wellness is a challenge. With them, you can feel it from the moment you begin w them. You’re informed on what you’re getting and no surprises along the way. you feel rejuvenated and hydrated. if you’re sick, this is also the place to get your road to recovery moving quicker and in a more holistic approach. they give you the right things, not just anything. there’s no other IV company i would use besides this one. it’s top tier which is what you need for your mind & body. DRIP GANG! 🙏🏼🤍 love you guys!
Sean Casey
"I recently used drip Miami IV Concierge Service, and I must say, I was thoroughly impressed. From the moment I booked my appointment, the process was seamless. The staff was incredibly professional and knowledgeable, making me feel at ease throughout the entire experience. The IV treatment itself was top-notch, and I could feel the benefits almost immediately. Not only was the service efficient, but the staff also took the time to answer all of my questions and ensure I was comfortable. Pricing was transparent, and there were no surprises. Overall, I highly recommend Drip Miami IV Concierge Service for anyone looking for a convenient and effective way to boost their health and wellness."
Lorrie Baro
I recently had the opportunity to use DripMiami Mobile IV services, and I am thrilled to share my overwhelmingly positive experience. As someone who values both health and convenience, DripMiami hit all the right notes. Convenience at Its Best: The standout feature of DripMiami is undoubtedly its mobile service. Scheduling an appointment was a breeze; their user-friendly website made the booking process quick and efficient. Within an hour of my request, a registered nurse arrived at my home, fully equipped and ready to go. This level of convenience is unparalleled, especially for those with busy schedules or anyone feeling too unwell to leave the house.
Andre Baro
I used Drip Miami trying to find a way to get hydrated quickly. They offered different IV treatments and after my experience I felt rejuvenated.
Gracen Mitchell
Got the best IV from Sofia! Love Drip, highly recommend and will definitely be getting this service again.
reyna montero
Great service! Sofia did a great job! I felt so much better afterwards. I highly recommend this service to everyone.
Robert Baro
Everything was first class and extremely client oriented. From the moment we contacted them for an appointment to the end. Will definitely use their services again.
Bertha Diaz Jugo
I was completely impressed with their professionalism and customer service. The place is GREAT, love the atmosphere, and the staff, especially Sofi, she is so kind and professional, I definitely will go back soon.
Angela Espinosa
Sofia is the best! She’s very professional, always on time and never disappoints with her services!
Christy Montero
THE best IV company! So professional, gentle, and knowledgeable 🤍 get mine once a month and feel great!
Karina Gonzalez
Awesome service provided by Sofia! Loved the dynamic and the professionalism there.
Audrey Collopy
DRIP Miami !!!!!! The absolute BEST!!! Sofi is the best!!!! Wish i could Drip everyday!!!
Sofia Cornide
Drop Miami is the best!
Alex Jorge
Feeling great. Energized!
Alexandria Hanley
Best IV in Miami
Maggie Masferrer
The Best!!!!!
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