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Terms of Service

Terms of use

Customer Terms of Service

Welcome to Bioxcel Health! These Terms of Service (“Terms”) govern your use of our website, (https://www.dripmiamihealth.com), and the services provided by Drip It Up LLC (“Bioxcel Health”, “we”, or “us”) , including but not limited to IV hydration, vitamin infusion therapies, and peptide therapy (collectively, “Services”). By accessing or using our website and Services, you agree to comply with and be bound by these Terms.

1) Acceptance of Terms

By using our website and Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.

2) Services Provided

Bioxcel Health offers various health and wellness services including IV hydration therapy, vitamin infusions, and peptide therapy. The descriptions of our Services are provided for informational purposes and are not intended to substitute for professional medical advice, diagnosis, or treatment.

3) User Responsibilities

– Eligibility: You must be at least 18 years old to use our Services. By using our website or Services, you represent and warrant that you meet this age requirement.

– Medical Consultation: You should consult with a qualified healthcare professional before starting any treatment. Our Services are not a replacement for professional medical advice.

– Account Information: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4) Payment Terms

– Fees: The fees for our Services will be provided at the time of booking. We reserve the right to change our fees at any time without prior notice.

– Payment: Payments are due at the time of service unless otherwise agreed. We accept various forms of payment, including credit/debit cards and other approved methods.

– Non-Refundable Deposit: A non-refundable deposit of $100 is required to secure your IV appointment. This deposit will be applied to the total payment for your appointment. The deposit is non-refundable under any circumstances, including if you cancel or reschedule your appointment.

– Refunds and Cancellations: Please refer to our Cancellation and Refund Policy for information regarding cancellations and refunds.

5) Intellectual Property

– Ownership: All content on our website, including text, graphics, logos, and images, is the property of Bioxcel Health or its licensors and is protected by copyright and other intellectual property laws.

– Use of Content: You may not use, reproduce, or distribute any content from our website without our prior written consent.

6) Privacy Policy

Your use of our website and Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7) Limitation of Liability

– Disclaimer of Warranties: Our website and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our website or Services.

– Limitation of Liability: To the fullest extent permitted by law, Bioxcel Health shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or Services.

8) Indemnification

You agree to indemnify, defend, and hold harmless Bioxcel Health, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of our website or Services or your breach of these Terms.

9) Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and Services following any changes constitutes your acceptance of the revised Terms.

10) Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of laws principles.

11) Dispute Resolution

Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Miami, Florida.

12) Contact Us

If you have any questions or concerns about this Agreement, please contact us through our Contact Us page. We will attempt to respond to your questions or concerns promptly after we receive them.

Thank you for choosing Bioxcel Health. We look forward to providing you with exceptional service.

Hear From Our Clients

inaki usan
Drip Miami is fast, reliable and professional. Sofia made my protocol process as fast and easy as possible, and was able to feel and see results after a couple weeks. Highly recommend
Kristyn Fernandez
The best concierge IV service in Miami. Sofia was so responsive and eager to help me get better. The team was very knowledgeable and made sure i received just what i needed to immediately feel better. My nurse was Marbella and she was amazing! Didn’t feel a thing and wanted me to feel as comfortable as possible during my session. Will definitely use them again soon!
Luis Enrique Garcia (Lu33miami)
I recently had the pleasure of using Drip Miami and I must say, the experience exceeded my expectations. From the very beginning, the team demonstrated exceptional professionalism and a genuine commitment to delivering quality results. The nurse kept me informed at every stage and were always available to address any questions or concerns I had. I highly recommend Drip Miami to anyone looking for top-notch IV service. I look forward to working with them again in the future. Thank you, Drip Miami, for a job well done!
Lyda M. Baro
I’ve been a patient/client of Drip Miami since September of last year. Sofia is extremely knowledgeable, professional and truly caring. Her bedside manner and follow up practices have always made me feel special. The customized protocols that she and her medical director prescribed for me have enabled me to meet my goals and that is something that I truly value and trust. Her customer service is exceptional from making it easy to reorder products last minute to accommodating her clients’ busy schedules, Drip Miami goes that extra mile to meet and exceed expectations.
Reiner Perez
Drip Miami saved me life! I was feeling sluggish prior to an important presentation and within an hour I had an IV that gave me life. The ease of having someone arrive at my home and the level of service service was exceptional. Sofia took her time and explained everything in detail. She was amazing. I fully recommend Drip Miami.
aliette cordero
I had a great experience with Drip Miami. The one on one care and professionalism was key for me. They even followed up with me to see how I felt. I will definitely use Drip Miami again for all my IV’s.
Lauren Healy
12/10 experience! ✅✅✅ Sof & team were IT! finding good Iv companies that support wellness is a challenge. With them, you can feel it from the moment you begin w them. You’re informed on what you’re getting and no surprises along the way. you feel rejuvenated and hydrated. if you’re sick, this is also the place to get your road to recovery moving quicker and in a more holistic approach. they give you the right things, not just anything. there’s no other IV company i would use besides this one. it’s top tier which is what you need for your mind & body. DRIP GANG! 🙏🏼🤍 love you guys!
Sean Casey
"I recently used drip Miami IV Concierge Service, and I must say, I was thoroughly impressed. From the moment I booked my appointment, the process was seamless. The staff was incredibly professional and knowledgeable, making me feel at ease throughout the entire experience. The IV treatment itself was top-notch, and I could feel the benefits almost immediately. Not only was the service efficient, but the staff also took the time to answer all of my questions and ensure I was comfortable. Pricing was transparent, and there were no surprises. Overall, I highly recommend Drip Miami IV Concierge Service for anyone looking for a convenient and effective way to boost their health and wellness."
Lorrie Baro
I recently had the opportunity to use DripMiami Mobile IV services, and I am thrilled to share my overwhelmingly positive experience. As someone who values both health and convenience, DripMiami hit all the right notes. Convenience at Its Best: The standout feature of DripMiami is undoubtedly its mobile service. Scheduling an appointment was a breeze; their user-friendly website made the booking process quick and efficient. Within an hour of my request, a registered nurse arrived at my home, fully equipped and ready to go. This level of convenience is unparalleled, especially for those with busy schedules or anyone feeling too unwell to leave the house.
Andre Baro
I used Drip Miami trying to find a way to get hydrated quickly. They offered different IV treatments and after my experience I felt rejuvenated.
Gracen Mitchell
Got the best IV from Sofia! Love Drip, highly recommend and will definitely be getting this service again.
reyna montero
Great service! Sofia did a great job! I felt so much better afterwards. I highly recommend this service to everyone.
Robert Baro
Everything was first class and extremely client oriented. From the moment we contacted them for an appointment to the end. Will definitely use their services again.
Bertha Diaz Jugo
I was completely impressed with their professionalism and customer service. The place is GREAT, love the atmosphere, and the staff, especially Sofi, she is so kind and professional, I definitely will go back soon.
Angela Espinosa
Sofia is the best! She’s very professional, always on time and never disappoints with her services!
Christy Montero
THE best IV company! So professional, gentle, and knowledgeable 🤍 get mine once a month and feel great!
Karina Gonzalez
Awesome service provided by Sofia! Loved the dynamic and the professionalism there.
Audrey Collopy
DRIP Miami !!!!!! The absolute BEST!!! Sofi is the best!!!! Wish i could Drip everyday!!!
Sofia Cornide
Drop Miami is the best!
Alex Jorge
Feeling great. Energized!
Alexandria Hanley
Best IV in Miami
Maggie Masferrer
The Best!!!!!
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